Service FAQ
Product FAQ


Are you DISNEY supplier?

Yes, we have DISNEY FAMA for the US and Europe market.

Do you pass any factory audit?

Yes, we have passed ISO, SA8000, SMETA audit.

Can your factory accept to keep stock for us?

Yes, we have big warehouse, and we can accept big order, but delivery in different batches.

How to know if the shoulder straps are strong enough?

Winfung has advanced shaking testing machine to ensure quality on and will randomly check the bags from bulk to test shoulder straps on machine.

What’s waterproof and water repellent fabric

Waterproof means lamination on backing or surface, water can’t get through. And water repellent means a spray coating on the surface.

What's the delivery lead time?

We can offer fast delivery for small qty if we have available fabrics within a month, if we need to customized the fabrics, it will be around 50-60 days based on different qty.

Can you order your ODM styles?

Yes, you can order our styles directly with your own brands

What's your MOQ?

OEM orders: our MOQ is 300pcs / sku, special customized color and materials will be at buyer's responsibility.ODM orders: we can accept 100pcs/ SKU based on our available colors.

Are the bags all waterproof?

No, waterproof bags is seamless, but you can choose water repellent materials for products then we will customize the fabrics for you accordingly.

Can we enjoy a good payment terms after our long-term business?

No worry, once we establish good relationship and you have good payment reputation in China, we will offer you 30-60 days payment terms.